Business Automation
Automate repetitive work — data entry, follow-ups, reports, and handoffs — so your team can focus on customers.
- Workflow audits
- System integrations
- Automated reports & alerts
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WhatsApp Business API Integration
We integrate the official WhatsApp Business Platform (Cloud API) with your systems, so you can send order updates, reminders, and support replies through approved templates and respond to customer conversations efficiently.
WhatsApp Business API integration connects WhatsApp to your systems through Meta's official WhatsApp Business Platform, so you can send order updates, reminders, and other approved messages automatically and manage customer conversations at scale, with the customer's opt-in.
Official WhatsApp Business Platform integrations for notifications, support, and opt-in customer messaging.
At a glance
Problems we solve
Sending confirmations and reminders by hand doesn't scale. Approved template messages can be triggered automatically by events in your system.
We connect incoming messages to your systems so conversations can be tracked and handled consistently.
WhatsApp has clear policies on opt-in, templates, and messaging windows. We build integrations that follow them.
Scope and expectations: We integrate only the official WhatsApp Business Platform. Messaging is subject to Meta's policies, template approval, customer opt-in, and Meta's pricing. We don't offer unofficial tools or promise unrestricted messaging.
Features & deliverables
Every engagement is scoped to your needs. These are the components we typically deliver.
Support with Meta Business verification, phone number registration, and Cloud API access.
Utility, authentication, and marketing templates written for clarity and submitted for approval.
Clear opt-in capture on your website, checkout, or forms, stored alongside customer records.
Receive incoming messages and delivery status updates and route them into your systems.
Order, booking, payment, and reminder messages triggered automatically from your platform.
WhatsApp buttons and links on your website that open a chat with a helpful starter message.
How we work
A clear engagement process with regular check-ins, so you always know what's happening and what's next.
We learn how your business works, who your users are, and what a successful outcome looks like.
We agree on scope, priorities, architecture, and a delivery plan with clear milestones.
We set up the integration in a test environment, validate templates and webhooks, then connect your live systems.
We go live, monitor delivery and quality signals, and refine templates and flows over time.
FAQ
Honest answers about scope, process, and what to expect.
Yes. We integrate the official WhatsApp Business Platform (Cloud API) provided by Meta. This requires a Meta Business account and a phone number registered for the platform, and we guide you through that setup.
No. WhatsApp requires customers to opt in before you message them, and business-initiated conversations must use pre-approved templates. We build integrations that respect these rules, which also protects your number's quality rating.
Meta charges for certain message types according to its current pricing model, which varies by country and message category. We'll explain the applicable costs during planning so there are no surprises.
A click-to-chat button simply opens a WhatsApp conversation with your number. The Business Platform API lets your systems send approved notifications, receive messages through webhooks, and automate workflows.
Share what you need and we'll reply with questions, a suggested approach, or next steps. Prefer to talk?
Book a Discovery CallRelated services
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Let's talk
Share a few details about your goals and timeline. We'll review them and suggest the right next step — no obligation.